Kentucky’s largest city is expanding a program that directs certain mental health 911 calls away from police.
Louisville’s two-year-old Crisis Call Diversion Program will begin operating 24/7 as of July 1, the mayor’s office announced Thursday. That’s an expansion from 10 a.m. to 2 a.m. seven days a week.
This deflection program works by triaging 911 calls to discover if the caller is having a mental health crisis and operates in all Louisville Metro Police Department divisions. MetroSafe workers, who answer 911, ask questions of callers like “are you experiencing a mental health crisis?”
Tags: Addiction Services Deflection Programs Harm Reduction Programs Recovery Assistance